Our Guarantee

We stand behind every plant we ship.

Plant Health Guarantee

If your plant arrives damaged, or fails within the guaranteed window after delivery despite reasonable care, we'll replace it or refund you. No dispute, no fine print — contact us with your order number and a photo, and we'll make it right.

Built for the journey

Every order is packed with coir and moisture pads and moves through a plant-trained logistics process designed specifically to reduce transit stress — the single biggest risk to a plant's health between our nursery and your doorstep.

Checked before it ever ships

Every plant is graded by our in-house quality team before dispatch. Orders bound for export additionally carry APEDA and NPPO phytosanitary certification.

Nothing taken on faith

Every plant carries a Plant Passport — a QR code linking to its origin, grower, and care instructions — so you can verify where it came from, not just take our word for it.

Care support, always

Each plant ships with simple care instructions suited to Indian growing conditions. If something looks off after the guarantee window, reach out anyway — we'd rather help you keep it alive than have you give up on it.

Have a question about an order?

care@sasyaa.co