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Privacy Policy

What Information We Collect

When you shop with Sasyaa, we collect the information you provide during account creation and checkout — including your name, email address, phone number, delivery address, and payment details. We also collect data about how you interact with our website, such as the plants you browse, items added to your wishlist, and your order history.

How We Use Your Information

We use your information to process and fulfil your plant orders, send shipping confirmations and delivery updates, and provide personalised plant care recommendations based on your purchases. With your consent, we may also send you updates about new arrivals, seasonal collections, and exclusive offers.

Order & Account Data

Your order history, saved addresses, and wishlist are stored securely in your Sasyaa account. This data helps us provide a seamless shopping experience and allows us to support you if you need to track a delivery or raise a concern about a plant you received.

Sharing Your Information

We share your delivery address and contact details with our courier partners solely for the purpose of fulfilling your order. We do not sell, rent, or trade your personal information with any third party for marketing purposes. Payment data is handled securely by our payment gateway and is never stored on our servers.

Data Security

We take the security of your personal data seriously. All information transmitted between your browser and our website is encrypted using SSL technology. Access to customer data is restricted to authorised personnel only, and we regularly review our security practices to keep your information safe.

Your Rights

You have the right to access, update, or request deletion of your personal data at any time. You can manage your profile and saved addresses directly from your account. To request data deletion or raise a privacy concern, please contact us at support@sasyaa.in and we will respond within 7 business days.

Updates to This Policy

We may revise this Privacy Policy as our services evolve or as required by applicable law. When we make significant changes, we will notify you by email or via a notice on our website. Your continued use of Sasyaa after such changes indicates your acceptance of the updated policy.